Our Covid Secure Operating Plan
2: Our offices will be open, but at times we will restrict numbers entering to ensure social distancing can take place.
3: We support the guidance that face coverings should be worn when in any enclosed/indoor setting with people who you are not normally with.
4: We will have supply of hand sanitizer at appropriate points in offices for use by staff and visitors
5: In the office and on appointments we will take all reasonable steps to ensure social distancing is maintained
6: We will not permit any face-to-face meeting to take place in any case where any party has been advised to self-isolate or is awaiting Covid 19 test results.
7: We will ensure our offices are well ventilated at all times and that our team has access to regular hand washing facilities
8: We will recommend virtual appointments as a first option to reduce the level of face-to-face contact
9: We will issue digital information and communication where possible.
10: We will retain your information should this be needed for any NHS test and trace purposes.
11: Where viewing/market appraisal appointments are undertaken we will either ourselves or ask sellers to open all internal doors to restrict ‘touching’ of surfaces
12: For property viewings we will request that the number of people attending the viewing is kept to a minimum
13: We have maintained a flexible working pattern allowing our teams to work from home where they can and where they are able to do so. This may be on a fixed basis or as and when required, so whilst you may not ‘see’ us all the time in the office, we want to re-assure you we are still here, still offering all of our services but from the safety of our homes.
14: If our own teams are working in the office then they will take a covid lateral tes to identify any early signs of a potential issue, even if they are not showing any symptoms
15: We have a dedicated Covid 19 responsible person who is xxxxxx, who should be the first point of contact for any Covid related queries.
16: We reserve the right to amend these procedures at short notice depending on Government advice at the time.