Marchand Petit view the selling of a house as a service business

6th February 2017

Marchand Petit view the selling of a house as a service business

Market Comment from MD Peter Gardner - Following 2016, a year in which we undoubtedly lived through ‘interesting times’, we are all probably looking forward to a less eventful 2017.

Clearly one would have to be brave or foolhardy to predict what will happen, however, one thing is for sure – people will still both want and need to move home this year.

With limited stock available and moving costs increased by higher rates of stamp duty, every deal has become vitally important for buyers and sellers alike. With volumes of house sales not predicted to increase substantially it is more important than ever to ensure that any deal results in a successful conclusion.

Whilst the internet nowadays provides a great deal of information to buyers and sellers alike, a good estate agent will handle the sensitive issues that inevitably arise throughout a transaction, as well as any technical issues that need resolving between parties. 

Contrary to the view taken by one of our competitors, that estate agency is a ‘retail’ business, we at Marchand Petit view the selling of a house as a ‘service’ business where the needs of our sellers and buyers are of paramount importance – we consider both to be customers. Each property is individual and not a homogenous retail product and each client has individual needs and expectations. 

To that end in 2016 we handled the successful sale of approximately 400 homes in the South Hams to the property value of over £200 million. 

So if you are looking to sell or rent a property give us a call to discuss your needs and if you are looking to buy a property in the South Hams please remember not all available stock is visible on the internet – please call us to find out more…

On the 18th May 2020, in line with government guidelines for estate agency, we resumed viewings and valuations of property. Where possible we will be minimising the numbers of viewings by first offering buyers a virtual tour. When viewings take place in person, social distancing and safety protocols will be in place.


We would like to remind all buyers that travel to the South Hams should be achievable in a day (round trip) and for those who live further away, a virtual tour with one of our agents will be offered until travel restrictions change.


In the meantime, our team are still available to help by phone, email or video conference.

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