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A brave new world! How lockdown turned Estate Agents digital - Virtual viewings and online valuations

This spring, anything that could - went virtual! Birthday parties, online concerts, meetings with friends, family and work colleagues everything is being conducted via video conferencing, even weather presenters work from home - the list is endless! But how has the world of estate agency adapted to the new virtual world? Lock-down and social distancing rules have affected the way estate agents operate, with no face to face viewings or valuations, but what exactly are the new digital methods - are they reliable and do they work? Here is a little more information about what to expect.

Easy tips to help get your property market ready during lockdown  

As the world is in lockdown, it is only natural for us all to start assessing our homes, after all, we have currently been in them for the past three weeks – some even longer. With three more weeks ahead of us it’s easy to start daydreaming of what the future may hold and for many homeowners that means getting ready to put their house on the market post lockdown.

Adapting to changing times

A week before the UK was put into lockdown the Marchand Petit Auction Team were faced with strange circumstances. How to allow an advertised auction to go ahead in line with strict guidelines, which at the time of the event, called for only small social gatherings exercising strict social distancing rules.

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On the 18th May 2020, in line with government guidelines for estate agency, we resumed viewings and valuations of property. Where possible we will be minimising the numbers of viewings by first offering buyers a virtual tour. When viewings take place in person, social distancing and safety protocols will be in place.


We would like to remind all buyers that travel to the South Hams should be achievable in a day (round trip) and for those who live further away, a virtual tour with one of our agents will be offered until travel restrictions change.


In the meantime, our team are still available to help by phone, email or video conference.

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