We work in conjunction with a number of estate agency partners, ensuring you have further piece of mind and confidence in our services.
The Property Ombudsman (TPO) provides fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO Approved Estate Agents Redress Scheme. Firms who are members, follow the TPO Code of Practice for Residential Sales.
Visit The Property Ombudsman (TPO) website
Trading Standards Institute is an organization which enforces consumer related legislation on behalf of consumers and businesses. The TSI is the successor of the Office of Fair Trading in dealing with approving consumer facing codes of practice.
Visit the Trading Standards Institute (TSI) website
Estate agents join NAEA voluntarily to demonstrate transparency and ensure they are at the forefront of developments in the industry and to provide the very best moving experience to their consumers – they have nothing to hide! By using a NAEA estate agent consumers are guaranteed to be consulting with a professional agent who can give them up-to-date advice and guidance.
Visit the National Association of Estate Agents (NAEA) website
The Association of Residential Letting Agents is the UK's foremost professional body for letting agents. Its members are professionals working at all levels of letting agency, from business owners to office employees. ARLA was formed in 1981 as the professional and regulatory body for letting agents in the UK. It was recognised that the requirements of the residential lettings market were so detailed and specific that a separate organisation was required to promote standards in this important and growing sector of the property market.
Visit the Association of Residential Letting Agents (ARLA) website
The Royal Institution of Chartered Surveyors (RICS) is the world's leading professional body for qualifications and standards in land, property and construction. As people, governments, banks and commercial organisations continue to demand more assurance of certified standards and ethics, attaining RICS status is the recognised mark of property professionalism.
Visit the Royal Institution of Chartered Surveyors (RICS) website
The National Approved Letting Scheme (NALS) is an accreditation scheme for lettings and management agents offering peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of customer service, together with having in place the necessary insurances to protect clients' money plus a customer complaints procedure offering independent redress.
Visit the National Approved Letting Scheme (NALS) website